Support for Listenara users.

Privacy reminder

Keep license keys private. Do not send private audio, transcripts, saved sessions, or exports unless support specifically asks for the minimum information needed.

Activation reset

A personal license can be activated on up to 3 personal Macs. If you replace, erase, or lose access to a Mac and hit the limit, email support from the purchase email address. Include the license ID if you have it. Do not send your full license key unless support specifically asks for it.

Install help

This first direct-download release is not notarized yet. If macOS blocks the first launch, follow the install instructions.

Language unavailable

Listenara shows Arabic, English, French, German, Hindi, Italian, Japanese, Mandarin Chinese, Portuguese (Brazil), and Spanish, but actual support depends on Apple Speech and Apple Translation on your Mac.

If a Transcribe language is not supported, choose another Transcribe language. macOS may install speech assets when needed.

For translation, install language models in System Settings > General > Language & Region > Translation Languages. Then reopen Listenara and try translation again.